Privacy Policy

Privacy Policy

Privacy Policy

What Information Do We Collect? How Do We Use It?

When you use our website or the online publications published on our site and/or register information with us, we may collect, derive, combine, access, or otherwise process your personal information for the following purposes: 1) The monitoring of customer traffic patterns and website usage to help us to develop the design and layout of the website; 2) Notifying you of Mantra Lingua Ltd news, information and offers, which we think, may be of interest to you including by email or by physical mail; 3) Offering, administering and providing products and services. When you register with Mantra Lingua Ltd and/or place an order, or download our webapps, we need to know your name, delivery address, email address and telephone number. We may need to also know your credit or debit card number and expiry date if orders are placed online. This information allows us to fulfil your order and notify you of the status of your order. All orders are fulfilled using a third-party service provider and we will therefore pass on your details to that service provider so that they can deliver your goods to you. That third-party service provider have undertaken to us that they will protect that information, will not pass it on, nor use it for any other purpose than to deliver your ordered goods to you. 4) Providing you with a more personalised user experience when using our application, website or any other services we might provide to you by analysing, segmenting and profiling our database and allowing us to target you with information we think you might be most interested in including products and services; 5) Sending you surveys for quality management purposes;

What Information Do We Collect? How Do We Use It?

When you use our website or the online publications published on our site and/or register information with us, we may collect, derive, combine, access, or otherwise process your personal information for the following purposes: 1) The monitoring of customer traffic patterns and website usage to help us to develop the design and layout of the website; 2) Notifying you of Mantra Lingua Ltd news, information and offers, which we think, may be of interest to you including by email or by physical mail; 3) Offering, administering and providing products and services. When you register with Mantra Lingua Ltd and/or place an order, or download our webapps, we need to know your name, delivery address, email address and telephone number. We may need to also know your credit or debit card number and expiry date if orders are placed online. This information allows us to fulfil your order and notify you of the status of your order. All orders are fulfilled using a third-party service provider and we will therefore pass on your details to that service provider so that they can deliver your goods to you. That third-party service provider have undertaken to us that they will protect that information, will not pass it on, nor use it for any other purpose than to deliver your ordered goods to you. 4) Providing you with a more personalised user experience when using our application, website or any other services we might provide to you by analysing, segmenting and profiling our database and allowing us to target you with information we think you might be most interested in including products and services; 5) Sending you surveys for quality management purposes;

What Information Do We Collect? How Do We Use It?

When you use our website or the online publications published on our site and/or register information with us, we may collect, derive, combine, access, or otherwise process your personal information for the following purposes: 1) The monitoring of customer traffic patterns and website usage to help us to develop the design and layout of the website; 2) Notifying you of Mantra Lingua Ltd news, information and offers, which we think, may be of interest to you including by email or by physical mail; 3) Offering, administering and providing products and services. When you register with Mantra Lingua Ltd and/or place an order, or download our webapps, we need to know your name, delivery address, email address and telephone number. We may need to also know your credit or debit card number and expiry date if orders are placed online. This information allows us to fulfil your order and notify you of the status of your order. All orders are fulfilled using a third-party service provider and we will therefore pass on your details to that service provider so that they can deliver your goods to you. That third-party service provider have undertaken to us that they will protect that information, will not pass it on, nor use it for any other purpose than to deliver your ordered goods to you. 4) Providing you with a more personalised user experience when using our application, website or any other services we might provide to you by analysing, segmenting and profiling our database and allowing us to target you with information we think you might be most interested in including products and services; 5) Sending you surveys for quality management purposes;

What Information Do We Collect? How Do We Use It?

When you use our website or the online publications published on our site and/or register information with us, we may collect, derive, combine, access, or otherwise process your personal information for the following purposes: 1) The monitoring of customer traffic patterns and website usage to help us to develop the design and layout of the website; 2) Notifying you of Mantra Lingua Ltd news, information and offers, which we think, may be of interest to you including by email or by physical mail; 3) Offering, administering and providing products and services. When you register with Mantra Lingua Ltd and/or place an order, or download our webapps, we need to know your name, delivery address, email address and telephone number. We may need to also know your credit or debit card number and expiry date if orders are placed online. This information allows us to fulfil your order and notify you of the status of your order. All orders are fulfilled using a third-party service provider and we will therefore pass on your details to that service provider so that they can deliver your goods to you. That third-party service provider have undertaken to us that they will protect that information, will not pass it on, nor use it for any other purpose than to deliver your ordered goods to you. 4) Providing you with a more personalised user experience when using our application, website or any other services we might provide to you by analysing, segmenting and profiling our database and allowing us to target you with information we think you might be most interested in including products and services; 5) Sending you surveys for quality management purposes;

Your Rights

You have the right to request at reasonable intervals, access to the personal information we have collected about you. Please refer any access request to dpo@mantralingua.com When requesting access to your personal data provide as much detail as possible about what personal data you would like access to and include in the subject line that it regards an access request. For complying with your access request, we may ask you to provide us with evidence of your identity plus some additional information. We also reserve the right to charge for the cost of providing the information if it is deemed excessive. If you so choose you may request us to rectify, erase or block the processing of your personal data if that personal data is no longer accurate, up-to-date or when the further processing of that personal date would be in violation of applicable data protection legislation. You have a right to receive any personal data that you have provided to us in order to transfer it onto another data controller where the processing is based on consent and is carried out by automated means called a data portability request. You have the right to object to our processing of your personal data where the basis of the processing is our legitimate interests including but not limited to direct marketing and profiling. You have a right to information about how we are processing information about you and we have an obligation to processes only a minimum of data for specific, explicit and legitimate purposes in a fair, lawful and transparent manner. This privacy notice fulfils our obligations to provide you with information but you should contact us directly if you have any questions or concerns. You have a right to lodge a complaint about any aspect of how we are handling your data with the Information Commissioner’s Office in the UK who can be contacted here: https://ico.org.uk/concerns/ ANY QUESTIONS REGARDING YOUR PRIVACY?: We are happy to discuss privacy and data protection with you. You may contact our Data Protection Officer on dpo@mantralingua.com

Your Rights

You have the right to request at reasonable intervals, access to the personal information we have collected about you. Please refer any access request to dpo@mantralingua.com When requesting access to your personal data provide as much detail as possible about what personal data you would like access to and include in the subject line that it regards an access request. For complying with your access request, we may ask you to provide us with evidence of your identity plus some additional information. We also reserve the right to charge for the cost of providing the information if it is deemed excessive. If you so choose you may request us to rectify, erase or block the processing of your personal data if that personal data is no longer accurate, up-to-date or when the further processing of that personal date would be in violation of applicable data protection legislation. You have a right to receive any personal data that you have provided to us in order to transfer it onto another data controller where the processing is based on consent and is carried out by automated means called a data portability request. You have the right to object to our processing of your personal data where the basis of the processing is our legitimate interests including but not limited to direct marketing and profiling. You have a right to information about how we are processing information about you and we have an obligation to processes only a minimum of data for specific, explicit and legitimate purposes in a fair, lawful and transparent manner. This privacy notice fulfils our obligations to provide you with information but you should contact us directly if you have any questions or concerns. You have a right to lodge a complaint about any aspect of how we are handling your data with the Information Commissioner’s Office in the UK who can be contacted here: https://ico.org.uk/concerns/ ANY QUESTIONS REGARDING YOUR PRIVACY?: We are happy to discuss privacy and data protection with you. You may contact our Data Protection Officer on dpo@mantralingua.com

Your Rights

You have the right to request at reasonable intervals, access to the personal information we have collected about you. Please refer any access request to dpo@mantralingua.com When requesting access to your personal data provide as much detail as possible about what personal data you would like access to and include in the subject line that it regards an access request. For complying with your access request, we may ask you to provide us with evidence of your identity plus some additional information. We also reserve the right to charge for the cost of providing the information if it is deemed excessive. If you so choose you may request us to rectify, erase or block the processing of your personal data if that personal data is no longer accurate, up-to-date or when the further processing of that personal date would be in violation of applicable data protection legislation. You have a right to receive any personal data that you have provided to us in order to transfer it onto another data controller where the processing is based on consent and is carried out by automated means called a data portability request. You have the right to object to our processing of your personal data where the basis of the processing is our legitimate interests including but not limited to direct marketing and profiling. You have a right to information about how we are processing information about you and we have an obligation to processes only a minimum of data for specific, explicit and legitimate purposes in a fair, lawful and transparent manner. This privacy notice fulfils our obligations to provide you with information but you should contact us directly if you have any questions or concerns. You have a right to lodge a complaint about any aspect of how we are handling your data with the Information Commissioner’s Office in the UK who can be contacted here: https://ico.org.uk/concerns/ ANY QUESTIONS REGARDING YOUR PRIVACY?: We are happy to discuss privacy and data protection with you. You may contact our Data Protection Officer on dpo@mantralingua.com

Your Rights

You have the right to request at reasonable intervals, access to the personal information we have collected about you. Please refer any access request to dpo@mantralingua.com When requesting access to your personal data provide as much detail as possible about what personal data you would like access to and include in the subject line that it regards an access request. For complying with your access request, we may ask you to provide us with evidence of your identity plus some additional information. We also reserve the right to charge for the cost of providing the information if it is deemed excessive. If you so choose you may request us to rectify, erase or block the processing of your personal data if that personal data is no longer accurate, up-to-date or when the further processing of that personal date would be in violation of applicable data protection legislation. You have a right to receive any personal data that you have provided to us in order to transfer it onto another data controller where the processing is based on consent and is carried out by automated means called a data portability request. You have the right to object to our processing of your personal data where the basis of the processing is our legitimate interests including but not limited to direct marketing and profiling. You have a right to information about how we are processing information about you and we have an obligation to processes only a minimum of data for specific, explicit and legitimate purposes in a fair, lawful and transparent manner. This privacy notice fulfils our obligations to provide you with information but you should contact us directly if you have any questions or concerns. You have a right to lodge a complaint about any aspect of how we are handling your data with the Information Commissioner’s Office in the UK who can be contacted here: https://ico.org.uk/concerns/ ANY QUESTIONS REGARDING YOUR PRIVACY?: We are happy to discuss privacy and data protection with you. You may contact our Data Protection Officer on dpo@mantralingua.com